Cart abandonment spike on mobile checkout
Mobile checkout abandonment up 23% in 14 days. CLS on the checkout page degraded after a theme update; the layout shift interrupts the tap target on the CTA.
What the AI found, ranked by money. Every insight actions into a task, a fix, or a client report.
Mobile checkout abandonment up 23% in 14 days. CLS on the checkout page degraded after a theme update; the layout shift interrupts the tap target on the CTA.
Only 12% of visitors interact with the hero CTA. Click activity concentrates on the nav bar instead of the primary conversion path.
Visitors who use site search convert at 8.9% vs 2.2% overall, and the search entry point sits below the fold on mobile.
Second and third gallery images get near-zero engagement on tablet; the swipe affordance is not visible.
New shoppers must create an account before paying; 38% drop at the account step on mobile. Guest checkout is supported by the theme but switched off in settings.
Reviews are the top trust signal for this catalog, but render after a 1.2s delay and sit under the fold. PDPs with reviews visible convert 2.1x higher.
The $75 free-shipping threshold is not shown until the final step. Sites that surface it in the mini-cart lift AOV 9-14% on this category.
Largest Contentful Paint on collection pages is 4.1s on throttled 4G. Every second over 2.5s costs an estimated 7% of add-to-cart on mobile.
Sold-out sizes render identically to in-stock ones until the Add to Cart tap fails. The dead-end interaction shows a 61% exit rate.
An empty promo code box at checkout sends 18% of users off-site to hunt for codes; 40% do not return. A collapsed link recovers most of them.
Applying filters then tapping back clears the whole selection, so users re-filter or abandon. Preserving filter state on history navigation recovers the session.
The payment step shows no security or guarantee cues. Adding SSL and returns badges at payment lifts completion 3-5% for first-time buyers.
Benchmark-aware portfolio health. Every number here is one you'd put in front of a client.
Every client, health-first. Each row opens the client's room: their data, their knowledge, their tasks, their scoped chat.
| Client | Platform | Sessions | Revenue | CVR | RPS | Status | Actions |
|---|---|---|---|---|---|---|---|
LL laticoleathers.comMar 2025 |
Shopify Plus | 503,164 | $1.2M | 1.5% -0.18pp | $2.46 | Needs Attention | |
GR gearrush.comJan 2025 |
Shopify + H | 218,440 | $987K | 3.21% +1.2pp | $4.52 | Healthy | |
PL plushlair.comFeb 2025 |
Shopify Plus | 144,820 | $612K | 2.87% +0.9pp | $4.23 | Healthy | |
BW blanketwaves.comApr 2025 |
Shopify | 98,210 | $342K | 1.92% -0.3pp | $3.48 | At risk | |
VL vaultleather.comMay 2025 |
Shopify | 74,330 | $289K | 2.41% +0.4pp | $3.89 | Onboarding | |
CT crateandtimber.comJan 2025 |
Shopify + H | 61,880 | $218K | 2.18% +0.7pp | $3.53 | Healthy | |
FK fieldkraft.comJun 2025 |
Shopify | 51,200 | $187K | 2.22% +0.2pp | $3.66 | Healthy | |
NW northwoodco.comJul 2025 |
Shopify Plus | 44,100 | $143K | 1.98% +0.1pp | $3.25 | Onboarding |